A Summary of Our Services:

NEW CUSTOMERS: We have a distinctive way of managing our new customers. When you initially contact us we will take time over the phone to develop an understanding of you, your piano and your musical needs. Due to the heavy demand for our services, we are only able to handle a portion of our new customer requests. Depending upon your circumstances, we may suggest that you consider allowing us to refer another local tuner/technician to provide your piano service needs.

Our policy is to recommend an extended visit ($300) to first time customers. This policy allows the time and resources to provide our best services for your instrument and to establish a program for future care. Previous customers who have not had their instrument serviced by us in over 24 months are also recommended for the extended visit.

ROUTINE VISIT: ($180.) This is the most common maintenance and is intended to meet the needs of regularly serviced instruments. A routine visit includes an A440 tuning and minor voicing/regulation corrections in order to keep your piano at factory specification. Depending upon the performance expectations, instruments require 1 to 4 routine visits per year in order to be properly maintained.

EXTENDED VISIT: ($300.) Designed to be a more comprehensive service, allowing extra time and parts/materials as needed in order to reestablish a piano to good working order. An example of an extended visit would include a routine visit and adding the opportunity for pitch raising, interior cleaning, minor repairs, insurance/tax appraisals, or more extensive refinements, to best suit the piano and owner's particular musical needs. This service is suggested for new customers, pianos that have been moved or have been dormant for more than one year.

REPAIR: Offered on an as needed, individual basis. It can vary from minor music desk or broken string repair, to full action replacement or water damage issues.

RECONDITIONING: A process that allows worn, or long neglected instruments to be the best they can be. It involves a thorough cleaning, regulation and repair of the piano, using original parts to maintain historical value or for economic considerations. This procedure requires several visits and often portions of the piano must be removed from the premises for shop work.

REBUILDING & RESTORATION: The most comprehensive services. A full rebuilding involves replacing action parts, pinblock, strings, and other components no longer in good working order with new parts. Rebuilding strives to return pianos to "new" condition and requires the piano be brought to the shop for 2 - 4 months. Restoration intends to reclaim the original appearance and musical response of classic, antique or art case instruments using both meticulous reconditioning and discerning rebuilding.

OTHER SERVICES AND ACCESSORIES:

MUTE RAILS: An after market practice rail can be installed into vertical pianos allowing for very quiet practicing. It is ideal for situations where late night playing is desired or for pianists living in apartments. The installation does not affect the touch of the instrument and when turned off, leaves the piano in its normal play mode.

PIANO LOCKS: This security feature locks the fallboard closed with a key removing access to keyboard. It is installed under the keybed of both upright and grand pianos.

CLIMATE CONTROL: Dedicated climate control systems are available for situations where the room conditions are unfavorable for pianos and cannot be economically corrected. These units vary in features and price with the best systems providing year-round balance of relative humidity.

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